Privacy policy

Privacy Policy

Last Updated: March 5, 2026

SKINOVA operates this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). SKINOVA is powered by Shopify, which allows us to offer you the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the provisions herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean any data that identifies you or that can be reasonably linked to you or another individual. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card numbers, debit card numbers, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including items you view, add to your cart, save to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us including information you provide to us in your communications with us.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information about your interaction with the Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you
  • Automatically through the Services
  • From our service providers
  • From our partners or other third parties

How We Use Your Personal Information

We may use your personal information to:

  • Provide, personalize, and improve the Services
  • Marketing and advertising
  • Security and fraud prevention
  • Communications with you
  • Legal reasons

How We Disclose Personal Information

We may share your information with:

  • Shopify, service providers, and third parties
  • Business and marketing partners
  • When you authorize it
  • Affiliates of the business group
  • Legal or commercial processes

Relationship with Shopify

The Services are hosted on Shopify. Shopify may process your personal information to improve its services. For more information, please refer to Shopify's privacy policy.

Third-Party Websites and Links

We are not responsible for third-party sites linked from our Services.

Children's Data

We do not collect information from minors.

Security and Retention of Your Information

We cannot guarantee absolute security, but we implement reasonable protective measures.

Your Rights and Choices

You can request:

  • Access to your data
  • Deletion
  • Rectification
  • Portability

Complaints

You can contact us if you have any complaints about the use of your data.

International Transfers

Your information may be transferred outside of your country under appropriate protection standards.

Changes to This Policy

We may update this policy at any time.

Contact

If you have questions about this Privacy Policy:

📩 hello@skinova.beauty

📍 SKINOVA
Empoli 1202, Monterrey, NL, 64346, MX