Terms of Service
TERMS AND CONDITIONS OF SERVICE
Last updated: January 19, 2026
Welcome to SKINOVA. By accessing and making purchases on our website skinova.beauty, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. COMPANY INFORMATION
SKINOVA
Monterrey, Nuevo León, Mexico
Email: hello@skinova.beauty
2. ACCEPTANCE OF TERMS
By using our website and making a purchase, you confirm that you are at least 15 years of age and that you accept these terms of service in their entirety.
3. WEBSITE USE
Our products are designed for skin application, so they can only be purchased by individuals aged 15 or older. By making a purchase, you confirm that you meet this age requirement.
4. PRODUCTS AND PRICES
SKINOVA offers beauty and skincare products. Product availability is subject to inventory in our warehouses in Mexico and the United States. Prices may vary by region and are expressed in Mexican Pesos (MXN) for Mexico and US Dollars (USD) for the United States. We reserve the right to modify prices without prior notice.
5. PURCHASE PROCESS
All orders are processed through the Shopify platform. Once your order is confirmed:
- It is prepared in our warehouse.
- It is shipped via parcel service.
- You receive a tracking number to monitor your shipment.
We reserve the right to refuse or cancel orders placed from regions outside Mexico and the United States. In such cases, no refund will be issued.
6. PAYMENTS
We accept credit and debit card payments through our website. The charge is made immediately upon confirming your purchase.
7. INTELLECTUAL PROPERTY
All content present on the SKINOVA website, including texts, images, logos, graphics, and designs, is the exclusive property of SKINOVA and is protected by applicable intellectual property laws. Reproduction, distribution, or unauthorized use of any content on the site is prohibited.
8. LIMITATION OF LIABILITY
SKINOVA acts solely as a seller of skincare and makeup products. It is the customer's responsibility to investigate the ingredients and components of the products before making a purchase, especially if they have known allergies or skin sensitivity.
SKINOVA disclaims all responsibility for damages, allergic reactions, or adverse effects resulting from the use of purchased products. It is recommended to perform a patch test before using any new product and consult a dermatologist if you have any concerns.
9. SHIPPING
For detailed information on costs, delivery times, and shipping policies, please consult our Shipping Policy available on the website.
10. MODIFICATIONS
SKINOVA reserves the right to modify these terms and conditions at any time without prior notice. It is the user's responsibility to periodically review this page to be aware of any changes. Continued use of the website after any modification constitutes acceptance of the new terms.
11. APPLICABLE LAW
These terms and conditions are governed by the laws of the United Mexican States. Any dispute arising from these terms will be submitted to the jurisdiction of the competent courts in Monterrey, Nuevo León, Mexico.
12. CONTACT
If you have questions about these terms and conditions, you can contact us at: